At Alaska Airlines, honoring the fallen and their families

When the new Fallen Soldier cart was delivered in Phoenix in May 2019, a custom “Honoring Those Who Serve” tug was given to the team to bring back to Seattle. On the tug: James Rea, Alaska lead line avionics technician; and driving the tug, Joe Burdolski, designer of the tug and a resident of Chandler, Arizona. (Photo by Tim Thompson)

On the airfield, one cart is reserved for heroes.

For the families of the fallen, the cart with American flag curtains and the insignia of the five branches of the military — the most visible part of the Alaska Airlines Fallen Soldier Program — means their loved ones will be surrounded with respect and honor from those who accompany them on their final journey. And they will not be alone.

When a flag-draped coffin is carried off a plane and placed on the cart, the flight, maintenance and baggage crew members all stand at attention on the tarmac — a powerful sight for a grieving family, says Julia Schmidtke, an Alaska flight attendant whose 25-year-old son, Hunter Schmidtke, died in 2018 while serving at Fort Riley, Kansas. “It was amazing and meant so much to see all the working groups come together,” Schmidtke says. Her son’s body was flown to Seattle-Tacoma International Airport on one of Alaska’s “Honoring Those Who Serve” planes custom-painted as a tribute to members of the military. “To have him brought home on the honor plane was a really big deal,” she says.

The experience was so important to Schmidtke that she became a program volunteer. This month, she was in Phoenix when the tenth Fallen Soldier cart was delivered to Sky Harbor International Airport. “It’s important to know what a Gold Star mom looks like,” she says.

The carts are crafted by a team of Alaska’s Mechanical and Engineering department, and available to honor members and veterans of all branches of the military. Alaska maintenance technicians delivered the cart to Sky Harbor with a motorcycle escort from the Patriot Guard Riders. Some veterans traveled on as part of the cross-country “Run for the Wall” event that ends at the Vietnam War Memorial in Washington, D.C., on Memorial Day weekend. “I get wonderful hugs from these big, burly motorcycle guys,” Schmidtke says.

Alaska’s Fallen Soldier Program employee training now includes this video shared by the Schmidtke family. In addition to photos from Hunter Schmidtke’s life, it shows the “Honoring Those Who Serve” plane that carried their son to Sea-Tac.

The interior of the Phoenix cart is customized with a metal crafting of the Arizona state flag. During the ceremony to hand off the cart, Arizona resident Joe Burdolski exchanged a special baggage tug he crafted for the Fallen Solider program. Burdolski redesigned the tug and painted it to match Alaska’s military-themed livery. The tug was transported back to Sea-Tac, where it will be used exclusively with the Fallen Solider cart.

The cart delivered to Phoenix in May 2019. (Photo by Tim Thompson)

In addition to Phoenix, Alaska Airlines has dedicated carts in Anchorage, Seattle, Portland, San Diego, Los Angeles, Honolulu, Washington, D.C., Dallas and San Francisco. The eleventh cart will be delivered to Fairbanks on the Fourth of July. While the carts remain under Alaska’s care at each airport, they are available for any airline to use when transporting remains.

Brian Bowden, a line aircraft technician and Air Force veteran, helped create the Fallen Soldiers Program in 2011. In addition to creating the carts, the program established protocols for employees to follow when a service member’s body is traveling. Bowden notes that program volunteers include veterans and non-veterans. “We all wanted to take care of those who take care of us,” he says. “Freedom isn’t free. It comes at a price.”

“We are just trying to have soldiers’ backs and provide them with this service on their final journey home, so their loved ones know that people cared about what they did,” Bowden says. “You can never take away their pain, but you can show you care.”

As she volunteers with the program, Shmidtke often talks — and listens — to fallen soldiers’ families as they’re taking their loved ones home. “I think it provides some comfort to have someone sit with them who’s been through what they’re going through,” she says. And volunteering has helped her, as well: “It’s been a real healing experience, and I’m so glad I opened myself up to it.”

In Phoenix, the Alaska Mechanical and Engineering group flanks the welcoming dignitaries: Mayor Kevin Hartke, Assistant Aviation Director Sarah Demory and Glendale Mayor Jerry Weiers. (Photo by Tim Thompson)

The KING 5 News team in Seattle also recently produced this story on the Fallen Soldier Program:

The “Honoring Those Who Serve” livery

In 2016, Alaska created a plane livery called “Honoring Those Who Serve,” dedicated to the men and women currently serving in the military as well as veterans and their families. A crest, to the right of the cargo door, represents our Fallen Soldier Program. The plane is used to transport fallen soldiers flying on Alaska Airlines, as well as for special flights, like our Honor Flights, to help veterans visit memorials in D.C.

This year, Alaska launched its second plane in the livery, allowing the airline to serve new stations including Hawaii and Reagan National International, increasing the reach of the Fallen Solider Program

Fallen Soldier Program through the years


5 comments on "At Alaska Airlines, honoring the fallen and their families"

  1. My airline of choice unless I’m going somewhere Alaska doesn’t go. This is a fine example of this airline’s employees doing it right, doing it just because they can, just because their company listens and helps things like this happen all the time. As a Veteran, I can’t thank Alaska Airlines and its employees enough. Thank you seems insufficient.

  2. I am a retired Alaska employee and was able to witness these great maintenance employees during the arrival of one of their own (Vince Hasson). I was with the Hasson family and cannot express enough thanx to the people who developed this program and unfortunately execute it much to often. To ALL of you THANK YOU, you are great people.

  3. Well done, Alaska Airline & employees! One of many reasons I think you’re the BEST!

    • My airline of choice – another reason why! God bless you all and God bless those who give the ultimate sacrifice for their country!