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Twenty-five years ago, Alaska Airlines Flight Attendant Elizabeth Kiteley was on a layover at a hotel in Boise, Idaho when she heard screaming and ran out into the hallway. There, she found a woman with a baby that had stopped breathing. Kiteley’s training immediately kicked in and she began giving CPR, breathing for the infant and administering chest compressions. The manager of the hotel, who didn’t know CPR, called 911 and a… Read More

In a statement today, the Federal Aviation Administration, the U.S. Department of Transportation and the Pipeline and Hazardous Materials Safety Administration issued an emergency order banning all Samsung Galaxy Note7 devices from flying onboard any aircraft. The ban will be effective beginning Oct. 15 at 9 a.m. Pacific time for all airlines, including Alaska. Note7s will not be allowed in the cabin, checked or carry-on luggage, air cargo or air mail. That… Read More

fire safety containment bags

Earlier this year, Alaska Airlines and Horizon Air outfitted their entire fleets with new fire containment bags specially designed to reduce the danger of mid-flight lithium-ion battery fires. “When it comes to safety on board our aircraft, we need to act quickly,” said Tom Nunn, vice president safety for Alaska Airlines, estimating that it took about 2 months to get the bags from the concept phase to ordering them and putting them… Read More

By now you’ve all heard the stories (and seen the YouTube videos!). People falling into canals, driving into trees and trespassing on private property in their quest to catch that elusive Vaporeon or Porygon. Yes, we’re talking about Pokémon Go. Sure, you’re pretty unlikely to encounter an open body of water during an airport travel day (maybe a big puddle on an extra rainy Seattle morning). And, catching a few Pokémon or… Read More

It’s more than serving sodas and hot meals – when Alaska Airlines’ flight attendants take to the skies they are ready to fight fires, save lives and take on any obstacle. In fact, learning to serve customers in flight only accounts for a fraction of the six-week training every new Alaska flight attendant goes through.