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This is a photo of the Alaska Airlines social care team wearing Mariners gear. The team is based in Seattle.

Feature photo: Alaska Airlines’ social care team is based in Seattle and is responsible for monitoring Alaska’s social media channels and responding to customer service needs 24/7. Social media never sleeps, and neither does Alaska Airlines. Whether it’s assisting a guest with a mileage request or responding to inquiries about a storm on the East Coast, Alaska Airlines social care is a 24/7 operation. It’s a team of 12 people, with rotating… Read More

In 2015, we saw more than 27,000 mentions of #iFlyAlaska on Instagram and Twitter, and passed more than 50,000 fans on Instagram. We’re closing out the year with some of our favorites. Join the conversation in 2016: follow us on Facebook, Twitter, Google+ and Instagram and make sure to tag your posts with #iflyalaska. We can’t wait to follow your adventures. Happy New Year!

Pacific Northwest skiers and snowboarders are suffering another winter of discontent. With snow levels remaining at stubbornly high elevations in this El Niño year and local ski areas struggling to stay open, it’s easy to give in to despair. I’ve been an avid skier and snowboarder for the past 30 years, so I decided to cheer myself up by heading to one of North America’s best powder destinations, Steamboat Springs, Colorado. It’s… Read More

This year saw nearly 20,000 photos tagged with #iflyalaska. We’re closing out 2014 with some of our favorites. Join the conversation in 2015: follow us on Facebook, Twitter, Google+ and Instagram and make sure to tag your posts with #iflyalaska. We can’t wait to follow your adventures. Happy New Year!

alaska-beyond-flight-experience

By Halle Hutchison, Managing Director of Brand Marketing I am proud and excited to introduce our new, improved Alaska flight experience: Alaska Beyond. We share our customers’ love of discovery, and with every flight you take we are thrilled to bring you our latest finds, from indie hit movies direct to your own tablet, laptop or smart phone, to exciting food products sourced locally from the amazing places we fly. Start exploring… Read More

Today is National Relaxation Day – a unique holiday that pays respect to everything that makes summer so special. From lounging on the beach to grilling burgers in your backyard (or enjoying a complimentary inflight cocktail on Alaska Airlines), there are countless ways to enjoy the day your own way. To celebrate, we’re offering all passengers 21 and older a complimentary beer, wine or cocktail on all Alaska Airlines flights Friday, Aug…. Read More