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When the powerful Category 3 Hurricane Odile hit Mexico’s Baja Peninsula on Sept. 14, Alaska Airlines responded immediately. Through a series of humanitarian relief flights dubbed Operation Ayuda – “help” in Spanish – Alaska evacuated more than 2,000 people. This video is a tribute to the more than 1,000 Alaska and Horizon employees who offered their skills, their expertise and their compassion in Los Cabos, Mazatlan, Loreto and in the United States…. Read More

mariachi-band-los-cabos

Nearly 10 weeks after Hurricane Odile hit Los Cabos, Alaska Airlines will return to full, scheduled service to the region – plus some. On Nov. 20, Alaska launches a brand-new, seasonal nonstop flight from Portland, Oregon, to Los Cabos four times per week. The hurricane damaged buildings and the airport, and thousands of tourists were stranded. Led by Alaska, several airlines were able to operate a limited number of relief flights to… Read More

Return to Los Cabos

Alaska Airlines Los Cabos-based employees greet passengers on Alaska’s first commercial flight since Hurricane Odile hit on Sept. 14. Alaska Airlines passengers on flight 236 received a special welcome when their plane landed in Los Cabos early this afternoon. They were met by a cheering crowd of about 100 people including two dozen Alaska Airlines employees, a mariachi band and tourism and government officials. The special flight marks Alaska’s return to Los Cabos… Read More

Hurricane Odile was bad. The aftermath was even worse. Amid the devastation and destruction, one bright spot was the response from Alaska Airlines employees who lent a hand when it was needed most. In the week since the storm slammed into Los Cabos, people who were evacuated on Alaska’s humanitarian relief flights have started to share stories of gratitude for employees – on the ground and in the air – who went… Read More

Alaska Airlines scaled back humanitarian relief operations out of Mexico on Friday, with one relief flight out of Los Cabos and one relief flight from Loreto. Alaska employees on the ground in Los Cabos reported Friday that all customers have been evacuated from the area that was severely damaged by Hurricane Odile on Sunday. On Friday afternoon, Mexico’s Directorate General of Civil Aeronautics – similar to the FAA – closed Los Cabos International Airport to any… Read More

How do I get on an Alaska Airlines flight out of Los Cabos? Do I need to be an Alaska customer? Are these flights free? Los Cabos International Airport remains closed to commercial air service, but has opened a runway for outbound humanitarian flights. Because the Alaska Airlines flights are operating under special conditions, local authorities on the ground in Los Cabos are determining who gets on these flights, regardless of reservation status. Authorities are… Read More

UPDATE Thursday, Sept. 18, 4 p.m. Alaska plans to operate five humanitarian relief flights out of Los Cabos on Friday, Sept. 18. For Friday, Sept. 19: All flights passenger flights to Los Cabos have been canceled. The following flights are planned for Friday: Flight 201: Los Cabos to San Jose Flight 233: Los Cabos to San Diego Flight 235: Los Cabos to San Francisco Flight 251: Los Cabos to Los Angeles Flight 279: Los… Read More

UPDATE 6:21 p.m. Friday, Sept. 26: Alaska Airlines to resume Los Cabos flying Oct. 8   UPDATE 9:35 a.m. Thursday, Sept. 25: Alaska Airlines employees emerge as heroes after the hurricane in Los Cabos UPDATE 1:15 p.m. Tuesday, Sept. 23: Alaska Airlines supports Los Cabos relief efforts with Red Cross donation. UPDATE 4:20 p.m. Friday, Sept. 19: Alaska scales back after Los Cabos airport closes to relief flights, commercial operations.