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Aiming to improve onboard storage and make flying easier for customers, Alaska Airlines is the first carrier to get Boeing’s innovative Space Bins. The larger overhead bins have a similar look and feel to Alaska’s Boeing Sky Interior pivot bins yet hold more bags. All 79 of Alaska’s 737-900ER aircraft have Space Bins, which hold as many as 174 standard carry-on bags, a 48 percent increase compared to traditional overhead bins that hold up… Read More

Everyone’s been there. That moment when you’ve printed your boarding pass, made it through security, and have found a coveted seat in the boarding area. It’s a moment when you take a deep breath and prepare for what comes next – boarding. The first thing to remember is a rule that should apply any time you travel – pack your patience. The front wheels of the aircraft leave the runway about two seconds… Read More

One carry-on bag. One personal item. A jacket. Your morning coffee. A boarding pass. Two hands to juggle it all as you wait to board your flight. Something about the above equation just doesn’t add up, and Alaska Airlines’ customer research and development team knows it – which is why they’ve spent the past several months testing the use of fingerprints as a form of identification. Through this experiment, customers can use their… Read More