Fly with peace of mind: Flexible travel options
We’re offering flexible travel options to give our guests peace of mind. Please contact us only if you’re unable to change or cancel your trip online.
Video: Our care is never canceled
When you’re ready to fly with us, we’re ready to give you the safest, cleanest and most enjoyable travel experience from start to finish. Watch our resilient spirit in action and know that we can’t wait for you to pack your bags and fly with us again soon.
8K filing: Alaska Airlines operational update (5/5)
Alaska Airlines flies medical workers to fight COVID-19
With the help of our long-time giving partner Angel Flight West, Alaska Airlines is flying medical staff free of charge to different locations across the United States to help relieve overwhelmed medical care systems responding to COVID-19.
We’re making significant changes to our schedule during these unprecedented times
We’ve made the difficult decision to decrease our flying by approximately 80% systemwide for April and May. We will keep cargo moving and fly those who need critical travel.
Video: Alaska Airlines rushes mask materials to healthcare workers treating COVID-19
We’re committed to flying caregivers and supplies to the places they are needed most. So we rushed to fly materials for 210,000 hospital-grade masks for those treating COVID-19 patients. The masks will be distributed to Providence’s 51 hospitals across the western United States.
Our reservation agents are here for you nonstop
Alaska Airlines reservation agents are a constant and dependable source of reassurance and help when we need it most. Learn more about the incredible people behind the phones & our flexible travel options.
There’s no place like home: Alaska Airlines employees rally to help our guests fly
Our teams are working hard to support our guests who need to fly during this difficult time.
Skip the hold music: change or cancel your trip online
We’re asking you please reach out to our Reservations team only if you need to travel in the next 72 hours.