Alaska is inviting guests to #FillBeforeYouFly – a new initiative encouraging travelers and employees to bring their own water bottles and become active partners in the airline’s goal to reduce single-use plastics.
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At Alaska Airlines, we pride ourselves on getting guests their luggage in a timely manner, which is why we have our 20-minute baggage service guarantee. But sometimes disruptions happen— and when they do, we will do our best to get you reunited with your belongings and keep you informed. Here’s a checklist of what to do if your bag is delayed.
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Customer Service Agent Judy Hatten is celebrated by frequent-flyers in Burbank and co-workers alike. Hatten, who has worked for Alaska Airlines for 32 years, is a 2019 Customer Service Legend.
Singapore is Asia’s fabulous melting pot, where Chinese, Malay and Indian cultures merge so memorably. The tropical city-state is a relaxing and rewarding city to visit – and it’s a direct flight away from Seattle on Alaska partner Singapore Airlines starting September 3.
Every aircraft in Alaska’s Boeing fleet has a seat or two, on the left side forward of the wing, with either partial access to a window or no window at all. Here’s why.
Ramp Service Agent Ron Wallin was named one of Alaska Airlines’ Legends of Customer Service for 2019 – but his co-workers say he achieved legendary status long ago, for his watchful commitment to safety on the job and willingness to lend a hand.
ClimbHI – a Honolulu nonprofit that helps students explore careers in tourism – is just one of the community organizations that the Alaska Airlines Foundation is investing in to enable young people to reach new possibilities.
When it comes to adding new destinations from Paine Field, we heard your love for the Lilac City loud and clear. So, Snohomish County – say hello to Spokane! We’re excited to launch daily, nonstop jet service between Paine Field in Everett and Spokane in Eastern Washington starting Nov. 4 – just in time for holiday travel.
At Alaska Airlines, we know that being a resilient, responsible business requires us to create lift on all fronts – investing in our people, innovating to reduce our environmental impact, using our flying to support those in need, and enabling young people to pursue their dreams.
