The strength of Alaska Airlines is its people. Like the Erickson family, our people are showing the world what it means to be Alaska Strong. Our airline is thankful to every employee, like Brenda & Lee, who participated in voluntary programs – to save a job of a fellow employee.
To celebrate International Coffee Day, we asked our Lounges for the recipes behind some of our favorite brews, check out the picks & recipes!
“We have these wonderful people who get on an airplane, and they are trusting that we are doing what we’re supposed to do, and our job is to make sure that we do everything we’re supposed to do, every day,” says Reissig, a Boise-based Customer Services Supervisor who has been with the airline for nearly 35 years.
Kevin found a perfect fit at Alaska with his love for talking with people and offering assistance. “I had the gift of gab and the heart to help,” he says.
Starting Oct. 15, Hawaii will welcome back visitors with its pre-travel testing program, allowing travelers from out-of-state to proceed without the 14-day quarantine if they test negative for COVID-19 before they arrive in the islands.
Alaska Airlines works behind the scenes looking for ways to make the travel experience as seamless as possible for our
Get the latest news & updates on our flexible travel options, video, FAQs and more.
Fall is arriving! We asked some of our guests and employees their fall favorites and what to do during the pandemic.
Recognized as the heartbeat of the Spokane Station, Marsha is a shining example of our core values: own safety, do the right thing, be kindhearted, deliver performance and be remarkable.
Alaska’s operations in Portland and Spokane are scheduled to resume at 3 p.m. Pacific Time today. Horizon is also resuming its operations at both airports, but at a reduced capacity.
No Ubers? No problem. Alaska Customer Service Agent Elaine helped Ian McClure visit his grandfather’s final resting place in Sitka, Alaska. “I haven’t cried tears of gratitude in a long time, but as I drove my friends in a total stranger’s Subaru to the Sitka cemetery, I had a hard time seeing straight,” he said.
When Jim Sundstedt runs a meeting, it always starts and ends on the themes of safety and compliance. His dedication to running a safe airline has led him to become a Legend of Customer Service.