Alaska Airlines COVID-19 Response
Our guests always come first, and that is especially true as the situation with Coronavirus develops. Learn about all the ways we’re keeping you covered below. For additional information, please visit our travel advisory page for all the details about our flexible travel policies and travel restrictions.
Safety
Giving you the space and flexibility you need to mind your wingspan when flying Alaska
To help our guests & employees with physical distancing, we’re taking extra precautions when it comes to seating, onboard service, crew interaction, boarding and more.
Actions we’re taking to keep our guests & employees safe
Ben Minicucci: Our safety commitment to you when you’re ready to fly
Get ready to face the world: Make your own no-sew mask in 6 easy steps
From masks to airports and aircraft cleaning, safety is our top priority
Steps we’re taking in our lounges to ensure safety
Travel
Fly with peace of mind: Flexible travel options
We’re offering flexible travel options to give our guests peace of mind. Please contact us only if you’re unable to change or cancel your trip online.
Video: Our care is never canceled
8K filing: Alaska Airlines operational update (5/5)
Alaska Airlines flies medical workers to fight COVID-19
We’re making significant changes to our schedule during these unprecedented times
Video: Alaska Airlines rushes mask materials to healthcare workers treating COVID-19
FAQs
Frequently asked questions about face masks & social distancing
Starting May 11, our guests will be required to wear face coverings at the airport & onboard. While social distancing may not always be easy, we’ve got you covered on our aircraft and at airports where we fly. Here are some answers to top questions about our latest efforts to ensure the safety of our guests & employees.
Related
Employees dance & share what Asian Pacific American Heritage Month means to them
The month of May marks Asian Pacific American Heritage month. As it comes to a close, we asked Alaska Airlines employees what this month means to them.