We apologize to our guests who had an un-merry travel experience at Sea-Tac Airport
As of Sunday afternoon, all bags left behind at Sea-Tac Airport have been sent to their intended destinations. Our teams worked quickly to make sure that happened, understanding how problematic and frustrating it has been for our guests not to have their belongings – especially during holiday travel.
Ground Support Leader Tim Jordan is always ready for a challenge
Last year, Tim Jordan’s boss sent him an email asking if he had ideas for motorizing the heavy boarding ramps for Horizon’s Embraer 175 aircraft, which required four people per ramp to manually move into place. “I emailed him right back with, ‘Challenge accepted.'”
Flight Attendant Ava McWilliams Ellington serves up the best spirit and gumbo
San Diego–based flight attendant Ava McWilliams Ellington is known for her imagination, big heart and her gumbo isn’t bad, either! This year, she received our highest customer service honor, for always looking up, pushing higher and putting others first.
How Alaska Airlines’ Chief Football Officer Russell Wilson inspires and lifts the world around him
Every venture Russell Wilson and Ciara take on together, business or philanthropic is intended to be a world-changer. “That’s a core essence of our decision-making,” Wilson says. “Is it going to inspire someone? If it doesn’t, then it’s probably not for us.”
Donate Hero Miles to military families on Giving Tuesday and double the impact
Alaska Airlines proudly partners with 10 nonprofits as part of our LIFT Miles program (formerly Charity Miles), which gives Mileage Plan members the ability to donate miles to organizations in need. On Giving Tuesday, Dec. 3, Alaska will match up to a million LIFT Miles donated that day.
Eat your way through the heart of Singapore: A guide to hawker food
Born from Singapore’s streets as a fresh, cheap and diverse dining scene, hawker fare proves this city-state to be Asia’s great melting pot.
Planning your first trip to Singapore? Check out our beginner’s guide.
Captain Robert Hunt praised for developing one of the world’s most successful airline-training programs
Captain Robert Hunt is known for being approachable, calm, patient and empathetic about the challenges of becoming an airline pilot.
Memory maker: Flight Attendant Olga Robinson named Legend of Customer Service
20-year Alaska Flight Attendant Olga Robinson treasures memories with guests, including a wedding in the sky.
Balancing work and duty: Stories from those at Alaska who serve in the military reserves
Pilots, aircraft technicians, flight attendants – employees throughout Alaska and Horizon – balance full-time work schedules with service in the military reserves and National Guard.
For our Veterans, a Salute and a Job Offer
Carlos Zendejas, our Chief Pilot for Horizon Air, grew up watching military aircraft circle over his home and later realized his dream of flying through a commission in the U.S. Air Force. Carlos is a fantastic leader for Alaska/Horizon, and we’re all very proud of the work that he and others do to help military…
How we’re making flying matter for the long term
At Alaska, sustainability isn’t just a word; it’s a responsibility. We’re honored the 2019 Dow Jones Sustainability Index ranked Alaska No.1 among North American airlines for the third year in a row. Globally, we ranked No. 7 and received top scores for corporate governance and efficiency.
California wildfires trigger flight cancellations at Santa Rosa
Dangerous wildfires are once again raging across parts of California. On Sunday, California Gov. Gavin Newsom declared a statewide emergency. We’re most concerned about everyone’s safety and getting out of harm’s way. The fires are impacting air travel.