Operations

As we have entered 2022, the continued impacts of omicron have been disruptive in all our lives and unprecedented levels of sick calls have impacted our ability to operate our airline reliably. As a result, we are proactively thinning our schedule and reducing departures by about 10% through the end of this month.

We’ve got good news about a new way to save time at Sea-Tac International Airport that we first told you about this past spring. SEA Spot Saver has been such a hit with flyers & is sticking around! The program allows Alaska Airlines guests flying out of Seattle to make online appointments to get through general screening security checkpoints faster.

Heat continues to hit the West, especially the Northwest, with record shattering temperatures that are impacting some of our flights.

We’re thrilled to introduce Flyways AI, the world’s first-ever use of artificial intelligence in flight operations control. Get to know the software developed by Silicon-Valley-based Airspace Intelligence that will make your travel time quicker and less turbulent, while also reducing our climate impact.

Severe, record-breaking winter weather continues to impact Texas, other parts of the South, mid-Atlantic and Northeast regions. Guests should expect delays or cancellations and check their flight status before going to the airport.

The federal government is giving everyone a bit more breathing room to get their REAL ID-compliant driver’s licenses and identification cards. The Department of Homeland Security extended the deadline until May 3, 2023, replacing the previous implementation date of Oct. 1 of this year.

Alaska’s operations in Portland and Spokane are scheduled to resume at 3 p.m. Pacific Time today. Horizon is also resuming its operations at both airports, but at a reduced capacity.

On Thursday at 5:40 p.m. local time, PenAir Flight 3296 was involved in an incident while landing at Dutch Harbor, Alaska. We will continue to work closely with PenAir, who is leading the response. This page will be updated as we learn more information.

As of Sunday afternoon, all bags left behind at Sea-Tac Airport have been sent to their intended destinations. Our teams worked quickly to make sure that happened, understanding how problematic and frustrating it has been for our guests not to have their belongings – especially during holiday travel.

Dangerous wildfires are once again raging across parts of California. On Sunday, California Gov. Gavin Newsom declared a statewide emergency. We’re most concerned about everyone’s safety and getting out of harm’s way. The fires are impacting air travel.

At Alaska Airlines, we pride ourselves on getting guests their luggage in a timely manner, which is why we have our 20-minute baggage service guarantee. But sometimes disruptions happen— and when they do, we will do our best to get you reunited with your belongings and keep you informed. Here’s a checklist of what to do if your bag is delayed.

Everett, Washington is home to a brand new airport – and we’re helping lead the way.