From company news to our inflight experience, get the latest here.
At Alaska Airlines, we pride ourselves on getting guests their luggage in a timely manner, which is why we have our 20-minute baggage service guarantee. But sometimes disruptions happen— and when they do, we will do our best to get you reunited with your belongings and keep you informed. Here’s a checklist of what to do if your bag is delayed.
Customer Service Agent Judy Hatten is celebrated by frequent-flyers in Burbank and co-workers alike. Hatten, who has worked for Alaska Airlines for 32 years, is a 2019 Customer Service Legend.
Every aircraft in Alaska’s Boeing fleet has a seat or two, on the left side forward of the wing, with either partial access to a window or no window at all. Here’s why.
Ramp Service Agent Ron Wallin was named one of Alaska Airlines’ Legends of Customer Service for 2019 – but his co-workers say he achieved legendary status long ago, for his watchful commitment to safety on the job and willingness to lend a hand.
When it comes to adding new destinations from Paine Field, we heard your love for the Lilac City loud and clear. So, Snohomish County – say hello to Spokane! We’re excited to launch daily, nonstop jet service between Paine Field in Everett and Spokane in Eastern Washington starting Nov. 4 – just in time for holiday travel.
At Alaska Airlines, we know that being a resilient, responsible business requires us to create lift on all fronts – investing in our people, innovating to reduce our environmental impact, using our flying to support those in need, and enabling young people to pursue their dreams.
The new flagship Alaska Airlines Lounge in Sea-Tac’s upgraded North Satellite Terminal offers expansive views of the Olympic Mountains – along with a dozen microbrews on tap.
As phase 1 of the North Satellite Modernization Project prepares for its grand opening this week, a look back on the airport’s history shows how Sea-Tac – and Alaska Airlines – have grown together.
Alaska Airlines and Los Angeles World Airports collaborated this June on the “Ability to Fly” event, which allowed 71 individuals with disabilities and their families to experience air travel before booking an actual flight.
Alaska Airlines works behind the scenes looking for ways to make the travel experience as seamless as possible for our
Your driver’s license will need to be REAL ID-compliant by Oct. 1, 2020, if you want to continue using it to fly within the U.S.
Starting Nov. 5, you’ll be able to fly nonstop with us between Everett and Palm Springs every day of the week – just in time for the Coachella Valley’s popular winter travel season. You can buy your Alaska Airlines tickets now.
